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PZAZ Terms and Conditions of Sale

Lead Times
We hold a number of items in stock, however for bespoke orders we quote a 3 – 4 week lead time.

Payment of 50% is required for bespoke orders, with the remaining 50% paid on completion
Methods of Payment
Payment can be made by PayPal or bank transfer.

PZAZ Jewellery will provide a full refund in the eventuality that the item is faulty, incorrectly described or not fit for purpose.  Please notify us in writing within 14 days of purchase.
We reserve the right not to refund if you change your mind about a product or decide you do not like it, however we understand the importance of sourcing the correct jewellery for your wedding day and therefore aim to be as accommodating as possible to our clients.
Regrettably, due to current health and hygiene regulations, we are unable to offer a refund for pierced earrings.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Handmade Items
All jewellery is handmade, and due to the individuality of the product and materials used, there may be slight variances in appearance.  We believe that this adds to the uniqueness of the item, and is in no way a fault.
PZAZ Terms and Conditions of Website Use

PZAZ Jewellery undertakes to use commercially reasonable endeavours to prevent breaches of security of the Web Site. 

Data Protection 
In accordance with the Data Protection Act 1998, certain personal information will be received by PZAZ Jewellery when you subscribe to our mailing list or contact us via email.  By providing this information you are allowing PZAZ Jewellery to use this personal information for giving you news from the website, and our partners.  You can opt out of receiving such information from PZAZ Jewellery by emailing us at

Intellectual Property Rights 
PZAZ Jewellery can remove any material from the website or suspend the operation of the site at our own discretion at any time.  PZAZ Jewellery reserves the right to refuse advertising and content submission to the site. 

Responsibility of Browsers and Website Members 
You must not download, upload, send, receive, circulate or store any material of an abusive, rude or sexual nature.  You agree to indemnify PZAZ Jewellery against any claims, costs, expenses or legal proceedings caused by your use of this website. 

PZAZ Jewellery is not liable for any financial loss, loss of goodwill or reputation, any loss of data or and consequential loss to advertisers, browsers, or contributors. 

Linked Sites 
PZAZ Jewellery is not responsible for the contents of any linked sites.  If a browser accesses a linked site, you are responsible for your own actions 

Data Collection 
PZAZ Jewellery may use this website to collect information about visitors to the site, and may use this information to provide data on numbers of visitors to our advertisers.

Photographs used on this website must not be copied, reproduced or used in any way without prior permission. 

If you do not agree with these User Terms and do not wish to be bound by them, please exit this Web Site and do not use the Web Site in the future. 

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